Title : 101st The IIER INTERNATIONAL CONFERENCE |
Conference Place & Date: Toronto, Canada 28-04-2017 |
Customer Satisfaction In Inbound Call Centers: A Study On The Role Of Responsiveness And Assurance In Perceived Service Quality | |||||||||||
Page(s): | 1-4 | ||||||||||
Author | Krishna Mohan Vaddadi, Fatihcura, Navulur Krishnasurarchith | ||||||||||
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Measuring The Effect Of The Privatization Of The Kuwait Stock Exchange On Its Performance | |||||||||||
Page(s): | 9-11 | ||||||||||
Author | Mohamad H. Atyeh, Wael Alrashed, Steven Telford | ||||||||||
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